Lost Your Global Entry Card?
If you’ve lost your Global Entry Card for the Trusted Traveler Program, don’t fret. Unfortunately, I had the experience of losing my Global Entry card on my recent travel. And I fretted.
I really hate losing stuff, especially an ID that contains my name, picture, and DOB info. The card had less than 3 years under its belt.
Where I Think I Lost My card
I last remembered putting it inside my passport, but it must have fallen out during the shuffles of getting my passport in and out at the airport. It was only when I took out my passport to put into the hotel safe that I realized my card is missing.
I dug through my things hoping it was misplaced, but alas, no luck. After lamenting at myself for my carelessness, I resigned to the fact that the card is gone. I looked into how I can report a lost card (it is, after all, a government issued ID). I wouldn’t want it active and in the possession of the wrong person.
Applying for a Replacement Card
The good news is that it turns out the process to report a lost or stolen card is to simply re-apply for a replacement card. You just login to your global entry account, and there is an option to get a replacement card (for a fee of $25 USD). It states that the old card will be deactivated once the new one is activated.
Interestingly, the Global Entry PASS number stays exactly the same. I was expecting a new number.
I also thought I need to go through another interview for a replacement card. Fortunately, that isn’t the case. I came back from my trip and my replacement card was already waiting for me in the mail.
So, if you’ve lost your global entry card, don’t fret. The process to report the card as lost and to get a replacement card is relatively straightforward.
Quick Lesson Learned
I won’t make the same mistake again.
Next time, I won’t even bring my card along.
Since I added my global entry number to my frequent flier accounts, there isn’t a need to carry the physical card. I can simply use the Global Entry kiosks using my fingerprints. The physical card isn’t needed. This bypasses the need to carry the card around, that is, except and unless you want to use it as a form of ID.
Have you ever need to use the physical Global Entry card? Do you have any reasons for carrying the physical card with you when you travel?
I lost my wallet which wrongly had my TSA card in it
My family and I had a couple situations that taught us that we just might want to keep those Global Entry cards close while we’re traveling. First we were departing Canada waiting in an aggravatingly slow line. I approached the Canadian officials near the line and asked if our Global Entry status might get us through more quickly. Even though Global Entry is not supposed to be effective in Canada he said that if we had the cards on us he could take us through a speedier line. Sadly we’d left the cards at home and our Known Traveler Numbers… Read more »
It’s a fair point. And great examples. I’ve not been carrying my GE card around but it is something I am reconsidering for reasons not too dissimilar to yours (tsa pre check access):
https://travelupdate.com/when-tsa-pre-check-isnt-printed-on-your-boarding-pass/
If I had the card with me then, I was certain that she would let me through (she asked if I had the card with me). So while you don’t really “need” to carry the GE card to use the GE kiosk, it does help in other ways.
Thanks for your comment!
How long did it take to get your new card?
I lost my sentri card, but I am in the middle of renewal, can CBP issue a replacement (expired) card? it is supposed to be active during the renewal process?
anyone with a similar situation that was able to get a replacement card?
thanks!
I wrongly had my TSA card inm mynwallet and lost my wallet. I need a replacedment card.
I lost my wallet with my TSA cvard in it.
I lost my wallert with my TSA card in it. My number is KTN TT11ZVS5N
I lost my wallet which had my TSA card in it. The number is KTN TT 11ZVS5N
I had my TSA card in m,y waller (which O now know I shouild not have done)and I lost my wallet wZVSS5N
We’re going to San Diego soon and you need the Global Entry card if you don’t want to wait in the long lines to cross into Mexica at the Tijuana border. Everyone in the car has to have one to go in the express/Sentri lane.