I’ve written rather extensively about Quantum of the Seas. Royal Caribbean’s newest vessel promises to be a game-changer within the industry. The company refers to her as the industry’s first Smart Ship. I tend to agree that they are finally taking technology to the next level for vacations at sea. I’ve heard many veteran cruisers complain that they cruise to “get away from it all” and I can’t disagree. While writing a blog doesn’t lend itself to being totally disconnected, in reality, I can take care of blog business for a set period of time each day and then disconnect. Further, no one is holding a gun to any cruiser’s head and making them use the internet options available at sea. So frankly, the idea of being unable to disconnect on a “connected” ship doesn’t float with me. Sure you can.
However, there is one thing I’m really going to miss – the personal connection with the dining room staff. No question, a big part of cruising is the dining. While I can’t call most of the main dining room dishes 5-star when thousands must be served, I’ve almost always been able to call the service 5-star. A big reason for that is the connection you make with your dining room server team. After a few days they know your wants and desires and you get to know them. It’s not unusual for new cruisers to tell me the stories of their first experiences at sea and the only names they remember will be those of their dining room staff or the people they meet at their dining room table.
With the advent of Dynamic Dining, that connection will be gone. You’ll pick one of many restaurants each night, and perhaps never have the same server twice. I suspect that most of the cruise market is indifferent to this, and in fact, I’m looking forward to giving Dynamic Dining a try. There’s certainly a lot to love about Quantum of the Seas, and I can’t wait to board. But I expect I’ll miss the personal connections made at the dining room table….not just with the service staff, but my fellow cruisers too.
-MJ, October 22, 2014