I booked a flight on Delta from Fort Lauderdale (FLL) to New York (LGA) after completing a great cruise on Virgin Voyages, which I will be reviewing shortly. I chose Delta as it was the most economical compared to the other airlines. And, a perk of flying with Delta was that I could access the Fort Lauderdale Sky Club which opened in 2021. You can check out my full review of the FLL Sky Club here if you’re interested. While the plane and seat were quite nice, the no Food & Beverage in Delta Economy was the low point of the flight.
Delta Air Lines Flight 1538
Fort Lauderdale (FLL) to New York (LGA)
Cabin: Main (Economy)
Aircraft: Airbus A321
Silver Medallion Upgrade Stats
I currently have Silver Medallion on Delta, which expires at the end of this month as I did not qualify for the next cycle. I feel it’s so hard to even get an extra legroom (Comfort Plus) seat on Delta, so I didn’t feel like it was worth chasing status. In terms of First Class upgrade chances, I ended 24/29 on the list and 4/8 for Comfort Plus.
At the Airport
Fort Lauderdale is not a nice airport in my opinion, and the terminal that JetBlue utilizes (Terminal 3) is outdated and crowded. Delta uses Terminal 2, and the TSA Pre line at Terminal 2 wasn’t too long, but the checkpoint itself is super small, cramped, and outdated.
Thankfully after passing security, Terminal 2 has a newly renovated atrium, and a new Sky Club that opened in 2021. I spent most of my time at the Sky Club which was nice, and headed down to the gate right before boarding which was conveniently near the Sky Club.
Our flight started the boarding process 40 minutes before departure. The boarding took a while as they said it was a “payload” optimized flight and we would need to fit all carry-on bags on the flight and no bags could be gate-checked. I wonder if they sold cargo space.
I had Main Cabin 1 Boarding with my Silver Medallion Status and had to put my carry-on 5 rows behind me. It’s never fun when that happens. People had to walk past their seats to find carry-on space and then walk back to their seats which stalled the line. Perhaps the flight should have boarded from back to front.
Anyway, it was a bit messy to board and it took the whole 40 minutes.
The Delta Main Cabin (Economy) seats on the A321 have 30-31 inches of pitch. We were one row behind the Comfort Plus seats, and being 5’9 I thought the legroom was perfectly adequate for the 2.5-hour flight.
In-Flight Entertainment and Wi-Fi
The most impressive part of our plane was the crisp seat-back entertainment system. On the flight, there was a good selection of movies, TV shows, live TV, games, and Spotify playlists.
Additionally, there was free Wi-Fi provided for Skymiles members. The Wi-Fi worked fine at first but wasn’t too good towards the end of the flight.
Power ports were located in between the seat in front, and USB charging on the IFE screen was also available.
The Flight & No Food & Beverage on Delta Economy
We then left the gate 5 minutes after and took off relatively quickly just 15 minutes past our scheduled departure time. The captain let us know that the flight would be 2 hours and 11 minutes in the air. The flight attendants passed out complimentary headphones which was a nice touch.
There was some turbulence after reaching cruising altitude, and so the captain kept on the fasten seat belt sign.
I got distracted utilizing the Wi-Fi and watching TV which was nice, and about an hour before arrival, they announced that no cabin service would be offered. That was a bit of a bummer since I was starting to get thirsty. Our flight ended up taking a total of 2 hours and 47 minutes, and not having a cabin service was quite shocking to me. Our JetBlue flight to Fort Lauderdale had much worse turbulence, and they still managed to do a full cabin service. I’ve only had no Food & Beverage in Delta Economy on really short 1-hour flights, but 2 hours and 47 minutes is a new record for me.
I feel like if the turbulence wasn’t that disruptive, the least the flight attendants could have done was walk down the aisle offering water or snacks. An abbreviated service would have been much appreciated.
On the bright side, we landed 18 minutes before our scheduled arrival time and then got to the gate 6 minutes early.
Overall, the aircraft was fine, but no food & beverage in Delta Economy made me feel like I was on an ultra-low-cost carrier. I’m all for safety but I feel like the flight attendants could have at least tried a bit harder. Again, another flight of mine on Delta that doesn’t live up to the “premium” experience that people give Delta credit for. On the plus side, the flight was on time, and at the end of the day, that is one of the most important metrics.
Have you been on a flight where they completely skipped the food and beverage service on a 2.5-hour flight? Comment and share below!
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