Hyatt Regency Dehradun Resort and Spa Review

a group of people in a lobby

I stayed at the Hyatt Regency Dehradun Resort and Spa during my most recent vacation in India. This was by far the most disappointing hotel stay of that vacation. This hotel is the only luxury resort in Dehradun, so I continue to have clients booking this hotel for their vacation. However, by international standards, this hotel was a massive disappointment.

Booking the Hyatt Regency Dehradun Resort and Spa

Having family in Dehradun, it was never really a question of staying at the hotel.  But during our daily commute, we would always see the hotel from a distance, and would always imagine what would it be like to stay at this hotel. After all, the pricing of the hotel constantly exceeded 30,000 INR / night (US$300 to US$400 / night), which is expensive by international standards but ridiculously expensive by Indian standards.

I booked this stay through a very kind friend of mine, who provided an expiring Hyatt Free Night Certificate.

Hyatt Regency Dehradun Resort and Spa also participates in Hyatt Prive. When you book with Earthyan, we are able to extend the following perks:

  • US$100 Property credit, and,
  • Daily full breakfast for 2, and,
  • Early check-in, subject to availability, and
  • Late check-out, subject to forecasted occupancy, and
  • Room upgrade, at time of booking, subject to forecasted occupancy, and,
  • Exclusive welcome amenity, and,
  • Complimentary Wi-Fi

The best perk of Hyatt Regency Dehradun is that they upgrade to their largest suite as well. So you only need to book a category lower and you are virtually guaranteed an upgrade to the largest room in the hotel.

Driving to the Hyatt Regency Dehradun

I never really thought I would comment on the drive to the hotel.

But this is important to say, if you are an international tourist, you must come through the hotel car. Going to the hotel in an Uber or a private unknown taxi service will be terrifying. I drove in with my cousin, and all of us were uncomfortable. We never knew if we were on the right path or the right road as we drove towards the hotel.  There was an unpaved one lane road, in the middle of nowhere.

As a local Dehradun resident, we were uncomfortable, I can’t imagine what a tourist might feel as they drive over to the hotel.

Check-in at Hyatt Regency Dehradun

We were provided a local Uttarakhand hat as a welcome gift. We were checked in immediately and headed straight to the room.

There was no acknowledgement of the Explorist Status that the room was booked under. However, upon request, we were extended a 2pm late check-out.

During our check-in, it was very clear that there was a wedding celebration at the hotel. That meant the hotel was quite full with a lot of occupants coming in from the wedding ceremony.

The pictures below show a beautiful marble lobby that rivals any luxury hotel in the world. At this point in time, there was as sense of excitement as we were completing our check-in formalities.

a group of people walking in a lobby
Lobby of the Hyatt Regency Dehradun Resort and Spa

 

a marble floor with a fireplace and people in the background
Faux fireplace in the lobby

 

a large marble floor with a marble patterned floor
Lobby of the Hyatt Regency Dehradun Resort and Spa

 

a marble floor inside a building
Check-in at Hyatt Regency Dehradun Resort and Spa

 

a marble floor with a chandelier and flowers
Lift Lobby

Hyatt King Room

Unfortunately at this point in time, we already had a bad drive to the hotel. As we exited our room on the sixth floor, there were two helpers of the wedding celebration who had settled themselves outside the lift lobby that definitely did not have the Hyatt feel or experience.

a hallway with a door open and a rug
We were in good company with people making themselves at home on our floor

But as we walked through, we walked into our room.

a hallway with a carpeted floor

I’ll let the pictures do the talking. High level though, the room was nothing unique. You could find this Hyatt hotel with these amenities anywhere in the world and you would have still had the same experience.

a man standing in a hotel room

a bathroom with a glass shower and sink

a glass shower with a toilet and a toilet

a wooden bench with metal bars

From the room, we could see the wedding preparations that was making us all feel a bit uncomfortable.

a rooftop of a building with lights

a group of people outside a building
We originally thought this was the kitchen. It was actually someone making flowers.

Swimming Pool

I only saw the swimming pool at night, but it was quiet with dim lighting. Once again, not the most comforting space to be hanging out after dark, despite the pool open till 8pm.

a pool with a statue in the middle of it

a pool with lights at night

Conclusion

To be perfectly honest with everyone, the Hyatt Regency Dehradun was a disappointment. I’m sure had we not just arrived from the Westin Himalayas, we would have had something positive to share. But coming from the Westin Himalayas, the entire Hyatt Regency experience was disappointing, made worse by the wedding celebration, and the random helpers on the floor awaiting instructions from their employers.

Hyatt Regency Dehradun Resort and Spa

Hyatt Regency Dehradun Resort and Spa
65 100 0 1
We all had high expectations from this resort. We saw it every day, thinking how great of a hotel this must be. The moment we checked in, we were glad, we did not have to pay money to stay here, not even for a staycation.
We all had high expectations from this resort. We saw it every day, thinking how great of a hotel this must be. The moment we checked in, we were glad, we did not have to pay money to stay here, not even for a staycation.
65/100
Total Score
  • Check-In
    100/100
  • Room Comfort
    40/100
  • Breakfast
    30/100
  • Amenities
    70/100
  • Service
    50/100
  • Check-Out
    100/100
Total
0
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Richard

I’m sorry, but I don’t see how this hotel was terrible in any way. The room looks great, the bathroom looks great, the lobby is nice, the hallways are nice. You’re upset about a wedding on property? And a guy in jeans in the elevator lobby? Tell us about the restaurants and the service you received. I’m not sure what you are expecting from a Hyatt Regency, but the pictures of this place look like it is one of the nicer ones. You gave a 30% on breakfast but didn’t mention it all in the review.

DB DR

I truly have no idea what you are so disappointed about. It looks like a perfectly nice Hyatt Regency room with an excellent lobby.

Oh no, a tent being put up for a wedding celebration…just horrible! Are you serious?

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