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Commentary
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Time to Put Airlines In Their Place?
What if the new paradigm of managing airlines for real profits is the real thing?
ComplAAints Can Be Heard
Who says things can't change? American's first class meal policies are about to....again.
How Far the 50-Seater Has Fallen
In another sign of the end of the 50-seat RJ, Envoy Air dba American Eagle is dramatically reducing its presence in Miami.
Is AA-US Getting More Right Than Wrong?
Two conversations I had recently offered an interesting look at the psychology of an airline merger.
70,000 Ultimate Rewards is a Good Deal
70,000 Ultimate Rewards points is a deal worth considering if you can.
Commentary: It’s OK to Back Away
Miles and points are fun, but don't let the game get in the way of rational economic decisions.
TSA Looking to Private Sector for PreCheck Vetting
TSA is looking to the private sector for help in expanding PreCheck access.
Loyalty Programs Were Not Meant to Be Good For You
They might feel good at times, but loyalty programs were never meant to be good for you.
Hotels will try to revamp traditional room service in 2015, 87% of hotel asset managers surveyed say
Finally! It seems that four-star hotels have woken up to the fact that many guests consider traditional room service too…
Monday: On Elliott, Airline Service, and More
Elliott on BoardingArea? Airline service? Just a few early random musings on a random Monday morning.