15 Septembers Later
I’ve put this same post up for 7 years in a row, and I don’t feel any need to change that habit. These few paragraphs represent the best short summary of my recollections of my day as a Customer Service Manager for...
Read More
I Like Kimpton’s Approach on Card Fraud Issue
It’s no secret that I’m a big fan of Kimpton Hotels and Restaurants. Simply put, they...
Read More
My Latest Amex Retention Call: Talked to a Computer
I’m weeding out the credit cards that I’m no longer using as I refocus on financial...
Read MoreWhy I Am Not Applying for the Chase Sapphire Reserve Card
As you likely know, a brand new credit card product just arrived on the scene. The Chase Sapphire Reserve card may be the best credit card product of all time if you travel frequently. Let’s take a look at a few of the...
Read MoreRoyal Caribbean Backs Off Loyalty Program Changes
I reported here a few days ago that Royal Caribbean was removing the popular balcony discount for its Crown & Anchor Society loyalty members for cruises booked within 6 months. A predictable outcry ensued from Royal...
Read MoreHow Do You Fall Off a Cruise Ship?
Short answer – you don’t. Now if one is standing on the guard rail, leaning over from the waist so you can get that perfect shot, and/or intoxicated, then you may find yourself going for a swim. Further, if you have...
Read MoreRoyal Caribbean Dropping Crown and Anchor Balcony Discount for Close-in Bookings
Much to the chagrin of Royal Caribbean Crown & Anchor Society members, the cruise line has announced that it is dropping the popular balcony and suite discounts as of September 1, 2016, for its loyalty program participants...
Read MoreSummer Travel Tips Work When Airline Computers Attack Too
Well, the last few weeks have been interesting from an information technology perspective. One could be forgiven for asking “what can I do” in this kind of situation. Not that much, but my “Summer Travel Tips...
Read More10 Years of Blogging, Drink Package Discounts, and a CLEAR Vision
I’m finally spending a week at home and at the office, and I’m not unhappy about that at all. Lots going on and I need to catch up at the day job and the job of blogging. While I’m looking at another month or...
Read MoreSS United States Will Not Return to Sea
In February, Crystal Cruises disclosed that it was exploring the possibility of restoring the iconic oceanliner, SS United States, to seagoing service. Crystal undertook an extensive technical feasibility study to ascertain...
Read More
