That feeling when your new frequent flyer card doesn’t arrive

Remember when the postal service was referred to as ‘snail mail’? In the 1990s that was the colloquialism referring to sending and receiving letters. With the advent of online shopping, receiving packages has breathed new life into the old service. Plus it’s a way to receive a new frequent flyer card!

Regular readers will know that I recently dropped down in frequent flyer status. Despite this, I was still looking forward to receiving my new card and bag tags and I have been checking the mail every day for them. However, they’re nowhere to be seen.

Where Is My Frequent Flyer Card, British Airways?

Hoping that people won’t actually telephone them (another antiquated technology), British Airways helpfully offer a whole host of online services. One of these is showing the status of your Executive Club items. This happily gives you notice of what is going on when sending things to you, as you can see below.

According to the data, it was dispatched on 17 June. I can tell you two things about this. One, my address details in my account are correct as I’m generally quite anal about things like that. Two, nothing has arrived, as I have been checking my mail all the time waiting for it. This may seem like no big deal, but I don’t check the mail as I receive virtually everything online.

Just Use The Electronic Card!

I hear you, I have the British Airways app, so I can just show the card there. Of course, I can always print off the card online, which gives you this relatively sorry looking image, with names and dates that look like they came right out of a dot matrix printer (another old technology, yet still used throughout the aviation industry!).

Considering I have never had to produce my Executive Club card, you’d think I wouldn’t care about it. But I do! I like my tangible piece of plastic that I can put in my wallet and replace each year. I’m old school like that! Plus, I want the baggage tags. I’ve never had a bronze pack before, so it will all be new to me.

Overall Thoughts

Normally I wouldn’t give much thought to not receiving my new frequent flyer card. However, this has happened before at British Airways where the pack has been sent according to the system and nothing came to me. I have a feeling the outsourced company producing these (because it’s got to be outsourced, right?) is making a few bucks by not sending out some of the packs.

Either way, I can order a replacement card online or just let it go. What would you do in this situation? I’d love to hear what you think. Thank you for reading and if you have any comments or questions, please leave them below.

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Featured image by Grahame Hutchison via Wikimedia Commons.