Delta Goes Too Far and Relents…a Bit

My friend DeltaPoints already broke this news on his blog (and since I posted this, I see Fly Gracefully mentioned it too), but being me, a reported Delta sympathizer (and admitted fan of Delta Air Lines), I wanted to say a little something. Delta broke the news on FlyerTalk today that they are making an adjustment to previously announced changes to their Same Day Confirmed (SDC) policy. These changes are an improvement from what they previously announced. From Delta’s email to me:

Screen Shot 2013-07-23 at 7.29.33 PM

This is definitely better than the previously modified policy, and the forthcoming ability to request a same day change 24 hours before departure is an actual enhancement….for real.

Hmmm. Did 9 bazillion passengers leave the airline over this? I doubt it. But maybe…just maybe…. the right amount of passengers that spend the right amount of money let Delta know that being subjected to a $200 dollar change fee was more than they could take? Who knows? I do know that this is a little better than what was previously dropped on us. Your thoughts?

-MJ, July 23, 2013

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7 comments
  1. From a DL Diamond who already challenge/matched to UA 1K, this really is TOO late. Good luck with that.

  2. Well I agree the soon to show 24 hr rule will help and as a GM I wont pay the $50, but the fare class issue is still the big issue.

    I have a flight in less than 2 weeks that I want to change from a “U” fare to a “B” fare and pay the additional but unless the schedule gets a change or they oversell I wont be able to PAY MORE to get MORE. This just seems silly to me.

  3. It will be interesting to see how close to departure time Delta notifies us if a 24hr SDC was accepted or not. It would be great to know the day before.

  4. too little, too late. i’ve gotten rid of almost all of my Delta peso’s, and wherever possible, I choose other airlines to fly. screw em.

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