Which European airlines have the highest customer satisfaction scores?
Customer satisfaction can be measured in a number of ways. It can be through straight surveys, focus groups,…
Who really designed the iconic Pan Am logo?
There is some conflicting information around when it comes to who designed the iconic Pan Am logo. Names…
What does it means when a pilot says, “We’ve missed our slot, so we’ll be delayed”?
You must have come across this before. Sitting in your seat, waiting for your flight to depart when…
Stop playing sound on your devices on flights and in public!
You’ve certainly had the experience. Sitting quietly, reading or browsing the web, when suddenly a sound comes out…
Does anyone remember the British Aerospace 146?
The British Aerospace 146 or BAe 146 is a regional jet aircraft designed for short sectors. The original…
What is the best way to contact your airline?
In the connected world of today, there are a myriad of ways to contact customer service at an…
Aer Lingus AerSpace now available on European flights
Aer Lingus AerSpace is a premium product now available on selected European routes operated by the Irish airline.…
What was your highest airline miles balance and what did you do with it?
It is interesting to see how people treat frequent flyer miles. Some people are hoarders and have impressively…
Business class oneworld return flights to USA for €1,000
My personal favourite sale is when the oneworld airlines offer business class return flights to the USA for…
Do you tip the servers and bar staff in an airline lounge?
Whether to tip or not to tip when you’re in an airline lounge is a question that must…