The Air Canada schedule change email has been my favorite secret feature of travel hacking. This is a gut feeling, however, I am led to believe there has been significant changes to how Air Canada handles schedule changes.
Last week I woke up to an interesting email. It was not an email informing me that there was a schedule change and I could search for alternative flights. Instead, it was an email letting me know I have been automatically rebooked.
This is contrast to my typical email I receive:
The first email forces me to call Air Canada to request for changes to my reservation. The second email allows me to do it automatically.
Why is that important? I wrote about how to use schedule changes to improve your itinerary. With this change, even a change by a few minutes will require a call to Air Canada. Unfortunately, because a human will be making the change, I don’t think they will allow me to change my itinerary by a week, because my flight landed home 10 minutes earlier.
I am going to call this developing news, but this is definitely a big loss in my mind.