Now that my Aer Lingus refund experience is complete, I thought I’d write about it. It’s always good to have another data point to add to the pool, right?
I keep mentioning cancelled flights and refunds ad nauseam lately, which is because it is more than a little bit frustrating. Having to wait for money to come back means keeping booking references, e-mails and so on that are better deleted.
Aer Lingus Refund Experience
It seems airlines are leaving bookings open for flights, then cancelling them about three weeks before departure if they are not busy enough. This is because they would be liable to give people EU261 compensation if the services were nixed any closer to the date.
My Sunday flight was cancelled and I was moved to the Saturday service. Of course, my whole trip revolved around returning on Sunday, so that wasn’t going to happen.
I duly filled in the Aer Lingus online form for a refund and booked with another airline. The confirmation e-mail came immediately, and I found it to be succinct and to the point.
That was on 4 August. Pleasingly, I found the refund on my credit card earlier today, 2 September. Not bad, less than half the time it took Finnair to refund me, but still four times longer than British Airways, who get the refund back within a week.
The Aer Lingus refund experience worked as it should have. I put in a request and the money came back in a reasonable amount of time, without me having to follow up.
Having to chase refunds or ask a bank to do a chargeback would be very annoying. Yet, some people have had to resort to things like this. I’m quite happy Aer Lingus did things correctly and in a stress free manner.
Have you had cause to ask for an Aer Lingus refund? Or perhaps with another airline? How did it go? Thank you for reading and if you have any comments or questions, please leave them below.
Featured image by Pitmanaaron via Wikimedia Commons.