How a Cruise Ship Water Slide Gets Made
Royal Caribbean’s newest ship, Harmony of the Seas, is nearing completion. Of the many features the world’s largest…
Say Goodbye to @DeltaAssist and Hello to @Delta
Delta Air Lines announced today that it will move its popular @DeltaAssist Twitter customer service function to the…
Meh: Virgin America and Alaska Airlines?
Alaska buying Virgin America? Yes, it’s being widely reported that Alaska Airlines is closing in on a deal…
Mileage Plan on Delta, Alaska’s Not so Fun News, and More
After 9 straight weeks on the road it feels kind of good to be home for a bit.…
Alaska Got One Thing Right Yesterday
You don’t need a review from me on Alaska Airlines’ Mileage Plan and what happened yesterday. There’s been…
An Update on My Mileage Plan Experiment
As you know, I status-matched to Alaska Mileage Plan MVP 75K several weeks ago. This was partially a…
The Starwood Saga Goes On
Just when I was beginning to think the long-running takeover saga with Starwood was settled with Marriott’s improved…
A-List from Southwest, Cruise to Cuba, and More
I’ve been on the road for 9 weeks, and the only thing about it I really remember is…
My Citi Executive Retention Offer
As you know, I’ve been on a measured mission to thin out my credit card inventory. I’m by…
Be Aware of Your Reclining Surroundings: Even in First
I discovered something on a recent Delta Air Lines flight in First Class aboard an MD-90. If the…