What Happens When Your Bag Misses Your Flight?

The Flight Detective
a man looking at a piece of luggage

The nightmare of your bag not making it with you to your final destination is very real. Twice in my life, my bag did not make it on the flight with me.

For those that have not had this experience, count yourself lucky. It is not that uncommon for your luggage to not make it, especially when you have a lot of connections.

Unlike Logan’s Run, the carousel at baggage claim is the least glamorous part of most airports. Everyone is standing around playing the waiting game before their bag appears and off they run.

Seeing the bags go round and round with your item not appearing is quite disappointing. In my case, not too surprising as my itinerary comprised of four back to back sectors. What do you do next?

Lost Bag Desk

Perhaps even lower on the glamour stakes is the lost baggage desk. An attendant usually sits there looking like they wished they were anywhere but there. You rock up and announce your luggage appears to be lost.

Boarding passes and your bag tag are checked and typing happens on the computer. In this instance, my bag was instantly located. “It’s in Doha” – probably enjoying the warm weather!

Next, you complete a form with your address and phone details and told it will be delivered the next day or the day after.

Delivery Day

In the morning, the lost luggage desk call to ask what time suits for delivery and later on a courier comes out to your house with your missing piece. You sign the form and you are reunited with your lost loved one.

Happily, everything is usually intact and you can begin the long process of unpacking after a long trip. My item on this occasion had come via London so I am assuming it went on a direct flight and then connected all on its own.

Overall Thoughts

My previous lost bag procedure was the same. I was not surprised that time as the luggage tag was badly printed so I expected an issue. Same in this instance as my connection was at the minimum and it just was not loaded in time.

I find the whole process to be very painless. Fill in a form and wait and then it is delivered to your door. It’s great you don’t have to go to the airport to retrieve it.

Thanks for reading and if you have any comments or questions, please leave them below.

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Featured image via the oneworld alliance.

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Sabine Haller

That makes me wish my luggage was delayed on every flight. No lugging of suitcases around, just handluggage and delivery to my door next day. Sounds blissful. 🙂

Flight Detective

Haha – absolutely – it’s so nice to have the bag delivered. I know there are services that take bags to the airport for you but I don’t think there are any the other way. Thanks for the comment 🙂

Lee Huffman

This happened to Timmy and me when we flew to Stockholm in January. SAS reimbursed me when I had to buy some clothes, which was nice. This is why I try to avoid checking bags whenever possible.

Flight Detective

It happened to a friend of mine when flying Finnair. He’s never flown them again – it was a good few days before he got his bag so he also had to go shopping for clothes and to claim it back from his travel insurance. I also only check bags when I have to. Thanks for the comment!

Glenn Goddard

Nice Logan’s Run reference! Showing your age a bit there…

Flight Detective

Haha – I’m glad someone got it! That movie is a classic, everyone should know it. I don’t think I was born when it came out. Thanks for the comment!

Jason Feng

I hope I’m not jinxed as I’m flying the Frankfurt then Prague next Saturday.

Flight Detective

Nah, lost luggage is pretty rare. In over 1,000 hours of flying it has happened to me twice to the chances are slim. Thanks for the comment and happy flying!

Falcon Ruan

Blow it to bits so that they never dare do that again. That’s exactly why FAA start to force that if a passenger is no longer taking the flight, his luggage will be removed no matter what. (Lockerbie bombing) They won’t do the right thing as long as they don’t need to pay billions for their mistakes. That’s so Airlines.

Flight Detective

Thanks for the comment!

[…] What Happens When Your Bag Misses Your Flight? – I try to avoid checking bags whenever possible.  At least SAS reimbursed us for the purchase of some clothes on our flight to Stockholm when our bag arrived 24 hours later. […]

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