Short Review with scores (out of 5, 5 being the best):
My Overall Score: 4.5/5
Common Areas: 4/5
Rooms: 4/5
Service: 5/5
Location: 5/5
Amenities: 3/5
Cleanliness: 5/5
Sleep Quality: 5/5
Background:
For my first cruise in April, the cruise ended in Vancouver and I decided to stay a night before heading back home. I was torn between going to Seattle and flying back or making it easy to just stay in Vancouver. The last time I went to Vancouver was in ’06, and the last time I went to Seattle was in ’10. I really didn’t like Vancouver that much back then, but I decided it’s been 10 years and maybe things have changed. (After this trip, I actually really liked Vancouver! The skyline is beautiful and the atmosphere is nice!) It came down to convenience sake, and since the US/CAD exchange rate is really good, I decided to stay in Vancouver.
Check-In:
We got off the boat really early (9AM), and were thinking of just dropping off our bags at the hotel, then go explore Vancouver. To my surprise, at check-in, the front desk agent Alexandra said one of our rooms was ready. The two double room for my friend and I was good to go and she would call and have our keys ready for the king room for my parents when that room was finished. Alexandra was amazing!!
The Room:
The two double room was located on the 15th floor, and had a nice long foyer. The room was nicely appointed, only a bit dated. The drapes were quite archaic, and the bathroom was just a three piece bathroom. The tub was a shower combo with a glass partition. But, everything was very clean and the materials were at the five star level. The bed sheets were of high quality and the mattresses as well. The Four Seasons Vancouver probably had the BEST mattress I’d ever slept in at a hotel! The toiletries were nice (L’Occitane) and the room was very quiet.
Later, we got the keys to the king room, and it was located on the 19th floor, and was quite similar (just smaller, as our double room had a sofa). It was still nicely appointed, yet a bit outdated.
Amenities/Service:
The service was delightful and very much to the five star level!
But, the fitness center was mashed up with the tiny pool and it looked very aesthetically unpleasing and felt damp. The pool water could almost splash someone on the treadmills if the person did a cannonball. The pool was tiny and it felt like it was at the neighborhood gym. Not comfortable at all.
Location:
The location was great with Gastown, Canada Place and the shopping/foods of Robson Street all within walking distance. The hotel is connected to the Pacific Centre Mall which is anchored by Nordstrom.
The Verdict:
The Four Seasons, Vancouver is a great place to stay and I would say the highlight would have to be the amazing beds! However, it falls a bit short of the Four Seasons name, with the dated décor and dreary fitness center and pool. It is just short of being a five star hotel and I think with minor renovations it will be an amazing place to stay.
Cheers,
theresorttraveler
5