Dublin Airport chaos: Airline and airport responses to alleviate queues

The Flight Detective
a large crowd of people in a terminal

Dublin Airport has been doing it a little tough lately with staffing issues causing huge queues throughout the terminals. People have missed flights and are generally unhappy. The upcoming Easter period is concerning quite a few people due to fly.

All of this is because the airport is having trouble getting new staff into play. New EU rules around employee vetting started on 1 January, which has delayed that process. The knock on effect is new hires have taken longer to start their new roles.

Dublin Airport Responses

The airlines and airport have responded with various measures to try to ameliorate the issues. Ryanair have advised passengers to arrive at least three and a half hours before departure and extended their desk opening hours accordingly.

Aer Lingus have reinstated their evening before check-in service. Those with departures from 05:30 to 08:00 are able to check-in their baggage the night before between 16:00 and 19:45. I used this service in 2017 with Ryanair and quite like it. Not sure if they still do it though!

Finally, Dublin Airport is also helping… by removing Fast Track security from sale. Anyone with an existing booking will still have it honoured. Those eligible to use it via airline status or by flying business class will also still be able to use the service.

Seems like too many people were purchasing it to try to avoid the scrum and perhaps there are too many vouchers out there now. Anyway, I’m sure it will help some.

Overall Thoughts

Passing through Dublin Airport is usually a pretty seamless experience. They usually do a fantastic job of keeping things flowing and as a regular user of Fast Track I’m normally through security in under five minutes.

This blip is temporary, but I can’t help but worry as I’m due to fly out just before Easter. Missing the flight would be a nightmare of epic proportions, so I’ll be doing my best to avoid that.

Have you experienced the huge queues at Dublin Airport lately? Thank you for reading and if you have any comments or questions, please leave them below.

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Featured image via RTÉ.

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Randy

Did Terminal 2 yesterday morning at it was about 15 minutes and that was all past the doors. Nothing like the lines shown in the picture.

Randy

This was our first trip to Ireland and it definitely won’t be our last, as we loved it there. Of course having the weather around 20C and sunny everyday helped!!!

ChuckMO

I’ve seen some rough lines (queues) sometimes but nothing like that! Really hope they have it sorted out before you travel. Fingers crossed Trent.

[…] This was published by BoardingArea, to read the complete post please visit https://travelupdate.com/dublin-airport-chaos-responses/. […]

ChristianS

I went through Terminal 2 this morning at 6am and the security queues were normal. I think the real problems are in Terminal 1.

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