Frugal Travel Guy is one of my first blog reads everyday. In this post, FTG reveals the results of a recent award search from Savannah (SAV) to Kauai (LIH). Other airlines had better and cheaper availability than Delta SkyMiles. I always feel like I need to say this: I like flying Delta. I think their inflight product and service is the best of the big domestic airlines. SkyMiles on the other hand, leaves a bit to be desired on the redemption side. SkyMiles aren’t impossible to use, but there’s plenty of anecdotal evidence that they are the most difficult. One suggestion I’d add to FTG’s comments. Call Delta. Their online award search/booking engine seems to have issues finding seats that might actually be there. That’s not an “apologist” attitude, just a suggestion that might help you get the seats you want.
Another Example of SkyMiles Redemption Issues
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