Amex Platinum Card: $200 Courtesy Credit Added for Eligible Cardholders

December 17, 2025

In this post Hide

Amex Platinum Card: Double Dipping the Hotel Credit
The Pundit’s Mantra
Credit Card Offers

Disclosure: The Points Pundit receives NO compensation from credit card affiliate partnerships. Support the blog by applying for a card through my personal referral links. This article is meant for information purposes only and doesn’t constitute personal finance, legal, health or investment advice. Please consult a licensed professional for advice pertaining to your situation.

Back in September, American Express refreshed the Amex Platinum Card, added a lot of new benefits and increased the annual fee to $895. However, Amex also increased the Hotel credit benefit to $600 each year. This credit was split bi-annually. You can now earn a $300 credit between January and June, then another $300 between July and December, during every calendar year.

Also Read: Our Extensive Coverage of the Amex Platinum Card

Amex Platinum Card: Double Dipping the Hotel Credit

For existing cardholders, there was a unique issue at hand. I was one of them. I had heard the news about the upcoming refresh in September, but hadn’t used the $200 hotel credit (as it was initially available before the change). The word on the street was that Amex would change the credit to $600 (split bi-annually) and still let you use another $300 in credits even if you had used the old $200 credit for 2025.

I quickly booked a one-night staycation in August and used the old $200 credit before the changes kicked in. After Amex announced the changes and they went live, I made another Fine Hotels & Resorts booking and pocketed the extra $300 in credit.

However, as per Frequent Miler, customers who failed to use the old $200 credit are now getting an email saying that a $200 couresy credit will be applied to the account. Here’s what the text of the email looks like:

We’ve issued a statement credit(s) to your account listed above.

Making sure you know about any mistakes we find is important, so we’d like to explain what happened and what we’ve done to make it right.

What happened

Due to a technical error, previously unearned credits from your $200 Hotel Credit benefit were not considered when calculating the statement credit earned on your September 17, 2025 prepaid booking. We sincerely apologize for any confusion this may have caused.

We’ve credited your account

To make things right, we’ve issued a statement credit to your account. You’ll see this credit(s) on your upcoming billing statement.

We’re here to help

Thank you for your understanding. While there’s nothing further you need to do, you can track your credits, manage your account, or reach us anytime online at americanexpress.com.

The Pundit’s Mantra

In my opinion, this is a fantastic move by American Express. Firstly, it’s completely voluntary. They’re offering pleasant surprises to customers who were not expecting a nice $200 credit to pop up out of nowhere. Secondly, it’s smart strategy. It’s almost like offering an additional retention bonus to create a positive association with the card and its customer service, in case cardmembers consider canceling the card due to its now higher annual fee.

I’d already used the credit and was able to double dip before the changes kicked in. However, for other cardholders who hadn’t, this is a really smart move by American Express to reach out proactively and apply a $200 credit to customers’ accounts.

How did you use the Hotel Credit benefit this year? Tell us in the comments section.

___________________________________________________________________________________________________________________

Credit Card Offers

American Express Business Credit Cards

Chase Sapphire Cards

___________________________________________________________________________________________________________________

Never miss out on the deals, news and travel industry trends. Like us on Facebook, follow us on Instagram and Twitter to keep getting the latest content!